Shipping policy
SHIPPING METHODS, TIMES AND COSTS
We partner with reliable DHL carrier to deliver your orders worldwide.
Shipping options may vary depending on the delivery address, what time you place your order and item availability.
When you process your order, we will show you the shipping methods available, the cost and the estimated delivery date.
Please note that deliveries are only made on working days.
Please remember that the shipping address of your order must be in the same market/region as where you made the purchase.
If your order is placed before 2pm it will - be processed and dispatched the same day (excluding weekends). Please note orders do not dispatch on Saturday or Sunday.
The cost and timescale will be calculated based on your shipping destination at checkout. Please note that delivery timescales may vary for remote areas.
- All prices shown on boonies-s.com are excluding VAT (EX-VAT). VAT is calculated at checkout as a percentage of the price of the goods.
- Orders outside of the European Union may be subject to duties and taxes. We have no control over these charges and recommend contacting your local customs for a quote.
- Please note we cannot amend your order once it has been dispatched and we kindly advise you to check your confirmation email details carefully.
- Orders are dispatched from our European fulfilment centre.
- If you haven't received your order within the timescale expected, as detailed on your dispatch email, please contact customer service as soon as possible.
- Occasionally due to situations beyond our control, with third-party courier services some orders may take longer.